Culture development at Ministery of Foreign Affairs

The Ministry of Foreign Affairs (MFA) of the Netherlands plays a crucial role in advancing the nation’s interests globally, spanning diplomacy, trade, and international cooperation. Facing a significant restructuring, the MFA turned to Ganes Solutions to support a smooth transition and maintain stability and engagement among staff throughout the change.

The MFA engaged Ganes Solutions to ensure a stable reorganisation that supported staff at all levels, preserving morale and motivation. Key goals included seamless transitions for staff moving within departments, maintaining clear communication, and ensuring every employee felt secure and well-informed throughout the process.

With Ganes Solutions’ support, the MFA achieved a successful transition with strong staff retention and high morale. Employees reported a greater sense of trust and stability, while the inclusive communication strategies ensured a well-aligned, engaged workforce ready to advance the Ministry’s mission.

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Culture SWOT and inclusive communication

Ganes Solutions conducted an initial SWOT analysis to assess MFA’s strengths and areas for improvement, focusing on departmental needs and organisational culture. Many employees had served for years, fostering a high level of commitment and openness. We prioritised open communication, facilitating conversations where employees could share their concerns and aspirations, fostering a unified response to the reorganisation.

Tailored talent development

Some staff members wished to transition to new roles, while others sought stability within their current departments. Ganes facilitated this through individual HR consultations, identifying employee goals and ensuring every team member had a clear understanding of their new roles. For new hires and those transitioning roles, we established a comprehensive onboarding programme, aligning everyone with MFA’s updated objectives.

Effective change management

Recognising the need for meticulous planning, Ganes Solutions conducted a gap analysis to align existing processes with new operational goals. A structured change management plan provided clear steps for each phase, while regular updates ensured transparency. We created a safe environment for feedback, helping build acceptance of the new work processes. A single point of contact was available throughout, making sure employees had ongoing support and clarity on the path forward.

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Culture development at Ministery of Foreign Affairs

Culture SWOT and inclusive communication

Tailored talent development

Effective change management

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