Culture development at Sunweb

Sunweb Group, a leading travel provider in Europe, committed to enhancing employee engagement and building a culture rooted in growth and ownership across all HR functions. Sunweb set out to transition its HR operations into a unified Shared Services model that empowers employees and nurtures a culture of continuous improvement.

Sunweb’s HR transformation has led to:

Increased employee engagement, with a 20% rise in platform adoption within the first quarter.
Enhanced operational efficiency through streamlined processes.
A unified and motivated HR team driving change across departments.

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Change Management

Through extensive quantitative and qualitative research, Ganes Solutions conducted a comprehensive gap analysis and crafted a detailed project plan within the first month. This laid the foundation for building a Shared Services HR model, focusing on employee ownership, process efficiency, and strategic alignment.

Inclusive Communication

A centralised digital platform allowed employees to access personal and relevant documents, empowering them to manage their profiles and stay informed. Ganes Solutions also provided tailored leadership training to help leaders guide their teams through this change, ensuring everyone adapted smoothly to the new systems.

Performance Management

Recognising the outdated HR system, Ganes prepared an organisation-wide upgrade. By incorporating “user stories” and a “Program of Wishes” document, we anchored these changes in real employee needs. This user-centric approach ensured the upgraded processes resonated with staff and supported their daily roles more effectively.

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Culture development at Sunweb

Change Management

Inclusive Communication

Performance Management

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